Start the download
- On desktop, open your account menu → Settings → Account.
- Choose Download your data.
- Wait for the export request to finish and check your browser’s downloads.
Account data and team files
This is the account data export. Treat it separately from downloading original assets from the team’s library. Review the exported file to see the records included before relying on it as a copy of your work.
Files you upload belong to the team. If you need original files, use the appropriate download controls in the asset library while you still have access.
If the export fails
Keep your account signed in and retry the export. If the browser blocks the download, review its download prompt. If the app reports that it could not export your data, contact Support with the visible error.
The account deletion dialog also offers Download your data first, so you can request an export before proceeding with deletion.