When recovery is available
A deleted account is normally recoverable for 30 days. Sign-in stops immediately after deletion and the email address remains reserved during that period.
After the recovery period ends, the account can no longer be restored. Contact Support if you are unsure whether the deadline has passed.
Request a recovery link
- Open account recovery.
- Enter the email address used by the deleted account.
- Check that inbox for a secure recovery email. If the account is eligible, the link in that email expires in 30 minutes.
- Open the email link and review the recovery choices shown.
Choose restore or start fresh
Restore brings back the original identity, eligible memberships, and recoverable teams. Transferred team ownership is not reversed, and restored subscriptions remain cancelled until an owner subscribes again.
If Start fresh is offered, it permanently gives up the old identity, profile, memberships, ownership, subscriptions, admin access, and onboarding state. Read the confirmation carefully because this choice cannot be undone.