If you cannot sign in
- Choose Forgot password? on the sign-in page.
- Enter the email associated with your account and submit the request.
- Open the password-reset email and follow its link.
- Enter a new password that meets the displayed requirements, then return to sign-in.
If you are already signed in
On desktop, open your account menu → Settings → Account. Use the Password control and complete the form shown by the app.
Your email address is shown in the Account section, but it cannot be edited there. Contact Support if you need help with the account email.
If the reset link does not work
Check that you opened the most recent reset email. If the link is expired or invalid, request another from the sign-in page. Check spam and confirm the account email if no message arrives.
Never send your password or reset link to Support. Share the visible error and when you requested the reset instead.