Work through your mentions
Open Tools → Brand Radar → Mentions. Use All or Unread to choose the inbox view. Search titles, journals, or signals, and use the signal filter to focus on a particular subject.
Open the original publication when assessing a match. The title and match context help you decide what to inspect, but the underlying publication is the source for its claims.
Run a scan
Use Scan for mentions when it is available to request a scan. Check its progress and result before starting another scan. Available actions and limits depend on your access and the state shown in the app.
If no mentions appear
An empty list means no matches are shown for those settings; it is not proof that the subject has never been mentioned in a publication.
- Check that the team has at least one configured signal.
- Clear the text search and signal filter, and switch from Unread to All.
- Review the keywords and aliases for the subject you expect to match.
- Check whether the scan finished or reported an error.